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Detailed Class Information
Class Name: Emotional Intelligence: Aligning Intention with Impact and Being Effective with People
Provided By: Human Resources Professional Development
Description: A training for Self Awareness, Professionalism and Modern Standards of Common Courtesy This training has been designed to optimize and bring conscious awareness to the E.Q. skills that most people already possess. The curriculum has been developed in active presentation with hundreds of employees in a wide variety of employment settings. It is presented in an accessible common sense format. Employees leave ready to apply new insights and frequently report immediately using the material in their everyday work and home lives.
Objectives: • What is Emotional Intelligence (E.Q.)? • The Emotional Bank Account at Work • Accountability in Intention & Impact in All Forms of Communication • Common Courtesies in the Workplace • The Golden Rule and the Platinum Rule • Understanding Different Workplace Personality Styles • The Ongoing Healthy Stages of Group Development & Conflict • Managing Up and Across (Managing your Manager and your Peers) • Discussion Throughout
Prerequisites:
Fee: $0.00
Non-WWU Fee: $0.00
Maximum Class Size: 20
# of Seats Available: 10
Delivery Method:
Instructor(s): Dennis Dashiell
 
Class Sessions: Date Start Time End Time Location
06/27/17 2:00PM 4:00PM HU 210